Do not trust them | American First Finance review

1.0
Details

Update by user Dec 09, 2019

I called the company and recorded the information, then they threatened me with collection action. This is a company who will not take any responsibility for their actions. Do not work with them.

Update by user Dec 09, 2019

Also their email address is invalid, The payment address doesn't show up on GPS, or google maps, I have an address in TX but their offices are in Arizona. I don't even have correct mailing information

Original review posted by user Dec 09, 2019

I made a purchase at Furniture World. I financed it through American First Financial. I made it very clear that I refused auto pay. We signed the agreement with no auto pay and guess what the first thing they did was set payments up on auto pay. They broke the legal contract. They have changed the payment plan but they still broke the contract and I wish to have them either take the chair back or eat the debt. American First Financial said that I had to return the chair to the company that I purchased it from. They have a no return policy, however, Furniture World did not break this contract American First did therefore they are the company liable. They are dishonest
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Review
#1727107 Review #1727107 is a subjective opinion of poster.
Service
American First Finance Customer Care
Cons
  • Broke a legal contract
Reason of review
Broke legal contract
Loss
$1000
Preferred solution
Full refund

Contact American First Finance Customer Service

Website:
Mailing Address:
P.O. Box 565848 8585 N. Stemmons Freeway, Suite N1000
Dallas, Texas 75356
United States
Phone:
(855) 721-1188
All American First Finance Contacts